Shipping and return policies for Fuath
- Shipping Info
All parcels are sent out in bulk at the beginning of each week. Items are sent via Standard Royal Mail 1st Class Postage (UK) / Standard Airmail (EU+ROW).
Postage prices also cover fees and packaging costs.
Orders sent outside of the UK can take up to anything between 2-5 weeks to arrive, so please be patient.
We cannot track any item once it has been sent.
Although 99.9% of items arrive as planned, we cannot be held responsible for items getting lost/delayed or damaged in the mail.
You will not be entitled to a refund if your order arrives damaged or is lost. If you want to make a complaint, please get in touch with your local postal service. We have nothing to do with the mailing process.
- Return Policy
Unless a CD or vinyl is somehow defective or there is a mistake with the order, we don't offer returns as everything is checked and carefully packaged before we send it.
If your order is returned to us, you will not be entitled to a refund of your original postage/packaging payment. However, if you would like us to re-send it to another address then you can re-pay postage/packaging and we will send your order back out.
If you have any questions regarding your order or require any further information you can get in touch with us via the contact form.